Shift Supervisor — Lead Craft Coffee & Team

Starbucks Corp.; Cary (NC); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Parental leave

401(k) match

Stock program (Bean Stock)

Tuition coverage

Job summary

Starbucks Corp. in Cary, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community while delivering quality beverages and food.

You will direct a team, coach staff, uphold store policies, and maintain safety and cash-handling standards. The role emphasizes efficient operations, strong customer service, and teamwork in a fast-paced environment.

Qualifications

• Six months of experience interacting with customers.
• Prepare and coach the preparation of beverages and food to standard recipes.
• Delegate tasks to two or more employees and coordinate their work.
• Meet store policies, cash handling, safety and security standards.
• Ability to direct the work of others and learn quickly.
• Effective oral communication and strong interpersonal skills.
• Knowledge of the retail environment and teamwork.
• Commitment to equity and inclusion in Starbucks benefits and policies.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
• Oversee beverage and food preparation to maintain quality and consistency.
• Coach and supervise team members to ensure efficient service and store upkeep.

Skills

Direct team

Customer service

Communication

Teamwork

Leadership

Attention to detail

Job description

Starbucks Corp. in Cary, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community while delivering quality beverages and food.

You will direct a team, coach staff, uphold store policies, and maintain safety and cash-handling standards. The role emphasizes efficient operations, strong customer service, and teamwork in a fast-paced environment.