Shift Supervisor — Lead Coffee Craft & Guest Experience

Starbucks Corp.; Nashville (TN); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage: Starbucks College Аc

401(k) retirement plan with company 7%

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead a cafe team and deliver the warm, welcoming experience that defines our brand.

You will supervise beverage and food preparation, ensure quality, accuracy, and safety, and coach team members to meet store standards and customer needs. This role requires strong leadership, excellent communication, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Lead a team to prepare beverages and food to Starbucks standards.
• Monitor cash handling and store safety.
• Provide excellent customer service and resolve issues.

Skills

Leadership

Customer service

Team coordination

Communication

Cash handling

Food & beverage prep

Attendance & punctuality

Tools

POS system

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead a cafe team and deliver the warm, welcoming experience that defines our brand.

You will supervise beverage and food preparation, ensure quality, accuracy, and safety, and coach team members to meet store standards and customer needs. This role requires strong leadership, excellent communication, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.