Shift Supervisor - Lead Coffee Craft & Guest Experience

Starbucks Corp.; Maple Grove (MN); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food preparation, coach team members, and uphold quality and safety standards across all duties.

This role requires consistent attendance, flexibility for early mornings, evenings, weekends, and holidays, and strong interpersonal skills to build relationships with customers and partners alike.

Qualifications

• Six (6) months of experience interacting with customers.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Knowledge of the retail environment, cash handling, and store safety.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Prepare and coach the preparation of beverages and food to standard recipes.
• Delegate tasks and coordinate the work of team members during shifts.
• Maintain quality, safety, and store policies while delivering excellent customer service.

Skills

Team leadership

Customer service

Communication skills

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Punctuality

Flexible scheduling

Food & beverage prep

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food preparation, coach team members, and uphold quality and safety standards across all duties.

This role requires consistent attendance, flexibility for early mornings, evenings, weekends, and holidays, and strong interpersonal skills to build relationships with customers and partners alike.