Shift Supervisor — Lead Coffee Craft & Customer Experience

Starbucks Corp.; Huntington Park (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Tuition coverage

401(k) plan

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will oversee beverage and food preparation, ensure quality and safety, and coach team members to deliver exceptional customer service.

The role emphasizes strong communication, teamwork, and the ability to manage tasks across a busy store environment, with schedule flexibility including mornings, evenings, weekends, and holidays.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, holidays.
• Six months of experience in roles requiring constant interaction with customers and fulfilling their requests.
• Ability to coach the preparation of beverages to standard recipes or customized for customers.
• Experience delegating tasks and coordinating two or more employees.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Direct the work of others and ensure store safety and security.
• Prepare and supervise beverages and food to standard recipes or customer specifications.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Attendance & punctuality

Flexibility

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will oversee beverage and food preparation, ensure quality and safety, and coach team members to deliver exceptional customer service.

The role emphasizes strong communication, teamwork, and the ability to manage tasks across a busy store environment, with schedule flexibility including mornings, evenings, weekends, and holidays.