Shift Supervisor: Lead Coffee Craft & Guest Experience

Starbucks Corp.; Fremont (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Tuition Reimbursement

Paid Vacation

Sick time

Holiday pay

Job summary

Starbucks Corp. seeks a shift supervisor to lead the cafe team and ensure every guest experiences quality beverages in a welcoming space. You will coach staff, manage daily operations, enforce store policies, handle cash, and collaborate with teammates to deliver fast, friendly service during mornings, evenings, weekends and holidays.

Strong communication and people leadership are essential, along with flexibility to work varied shifts in a fast-paced retail environment.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and delegate tasks to two or more employees.
• Effective oral communication skills and knowledge of the retail environment.
• Ability to work as part of a team and build relationships.

Responsibilities

• Direct and coach the preparation of beverages and food to standard recipes or customized for customers.
• Lead shift operations and ensure quality beverages and food while maintaining a welcoming space.
• Enforce store policies, cash handling, and store safety and security.
• Delegate tasks and coordinate the work of team members during shifts.
• Provide excellent customer service and resolve customer inquiries.

Skills

Customer service

Food & beverage prep

Cash handling

Team leadership

Communication

Flexibility

Training/ coaching

Job description

Starbucks Corp. seeks a shift supervisor to lead the cafe team and ensure every guest experiences quality beverages in a welcoming space. You will coach staff, manage daily operations, enforce store policies, handle cash, and collaborate with teammates to deliver fast, friendly service during mornings, evenings, weekends and holidays.

Strong communication and people leadership are essential, along with flexibility to work varied shifts in a fast-paced retail environment.