Shift Supervisor - Craft Coffee Leader & Guest Experience

Starbucks Corp.; Fountain Valley (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

Tuition coverage

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company is looking for a shift supervisor to lead daily shift operations, ensuring quality beverages and food, while coaching a team to meet recipes and customer needs. You’ll foster a welcoming environment and uphold store safety and cash-handling standards. Flexible scheduling supports early mornings, evenings, weekends and holidays.

The role emphasizes staff development, operational excellence, and delivering the Starbucks experience to customers in a high-volume store.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others and learn quickly.
• Excellent oral communication and interpersonal skills.
• Knowledge of the retail environment and store safety.

Responsibilities

• Lead daily shift operations to maintain quality beverages and food.
• Coach team to meet recipes and customer needs.
• Ensure cash handling, safety and security per policies.
• Provide a welcoming space for the community.

Skills

People leadership

Customer service

Communication

Teamwork

Training

Job description

Starbucks Coffee Company is looking for a shift supervisor to lead daily shift operations, ensuring quality beverages and food, while coaching a team to meet recipes and customer needs. You’ll foster a welcoming environment and uphold store safety and cash-handling standards. Flexible scheduling supports early mornings, evenings, weekends and holidays.

The role emphasizes staff development, operational excellence, and delivering the Starbucks experience to customers in a high-volume store.