Shift Supervisor - Lead Coffee Craft & Team Growth

Starbucks Corp.; McAllen (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Sick time

Parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, ensuring quality beverages and food, maintaining safety standards, and coaching a small team. You will foster a welcoming environment, handle busy periods with composure, and support partners with training and guidance.

This role requires reliable attendance, flexibility across shifts, and strong communication to deliver a positive guest experience while upholding Starbucks’ policies and customer-centric culture.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Flexibility to work early mornings, evenings, weekends, nights and holidays.
• Adhere to store policies, cash handling and safety standards.
• Six months' experience in customer-facing roles and delegating tasks.

Responsibilities

• Direct and coach team members to prepare beverages and food to standard recipes or customer specifications.
• Delegate tasks and coordinate work of two or more employees during shifts.
• Maintain excellent customer service and assist customers with requests as needed.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, ensuring quality beverages and food, maintaining safety standards, and coaching a small team. You will foster a welcoming environment, handle busy periods with composure, and support partners with training and guidance.

This role requires reliable attendance, flexibility across shifts, and strong communication to deliver a positive guest experience while upholding Starbucks’ policies and customer-centric culture.