Shift Supervisor: Lead Coffee Craft & Team

Starbucks Corp.; Menasha (WI); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Tuition coverage

401(k) retirement plan

Paid vacation

Paid parental leave

Disability benefits

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring quality beverages and a welcoming space for the community. You will coach a team, manage cash handling, and uphold safety standards across shifts.

The role requires flexible availability, strong communication, and ability to guide staff to deliver consistent, friendly service while meeting store policies and quality standards.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Cash handling, store safety and security knowledge.
• Able to coach preparation of beverages/food to standard recipes, adjust as needed.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Direct the work of team members and ensure high-quality beverages and food.
• Coach and develop partners to meet company standards and customer needs.

Skills

Direct others

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring quality beverages and a welcoming space for the community. You will coach a team, manage cash handling, and uphold safety standards across shifts.

The role requires flexible availability, strong communication, and ability to guide staff to deliver consistent, friendly service while meeting store policies and quality standards.