Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; La Mesa (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

401(k) retirement plan

Tuition coverage

Parental leave

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead a store team, ensuring every cup of coffee meets quality standards while delivering a welcoming experience. You will guide staff, coach beverage and food preparation, and uphold store policies and safety protocols. Flexibility to work varied shifts is required.

The role emphasizes customer service excellence, teamwork, and effective communication with partners and customers in a fast-paced retail environment.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• Availability to work flexible hours incl. early mornings, evenings, weekends, nights and holidays.
• Ability to direct the work of others and delegate tasks to two or more employees.
• Effective oral communication skills and strong interpersonal abilities.

Responsibilities

• Prepare and coach the preparation of beverages and food to standard recipes (or customized).
• Coach and supervise staff to ensure quality beverages and food.
• Ensure adherence to store policies, cash handling, safety and security measures.

Skills

Customer service

Leadership

Communication

Cash handling

Store safety

Teamwork

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead a store team, ensuring every cup of coffee meets quality standards while delivering a welcoming experience. You will guide staff, coach beverage and food preparation, and uphold store policies and safety protocols. Flexibility to work varied shifts is required.

The role emphasizes customer service excellence, teamwork, and effective communication with partners and customers in a fast-paced retail environment.