Shift Supervisor — Lead Coffee Craft & Customer Experience

Starbucks Corp.; Bakersfield (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead store operations and deliver the crafted customer experience. You will supervise team members, ensure quality beverages and food, and uphold store policies while prioritizing a warm, welcoming environment for customers and partners.

The role emphasizes strong communication, quick learning, and ability to delegate tasks to ensure smooth shifts and stellar service in a fast-paced retail setting.

Qualifications

• Six months of customer-facing experience.
• Ability to work flexible hours including early mornings, evenings, weekends, and holidays.
• Maintain store policies, cash handling, and safety standards.
• Experience delegating tasks to two or more employees.

Responsibilities

• Direct daily store operations as shift supervisor with craft and heart.
• Ensure quality beverages and food prepared to standard recipes.
• Coach and delegate tasks to team members to meet goals.
• Maintain attendance, safety, and customer service excellence.

Skills

Customer service

Team leadership

Communication

Retail environment

Attendance & punctuality

Food & beverage prep

Delegation

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead store operations and deliver the crafted customer experience. You will supervise team members, ensure quality beverages and food, and uphold store policies while prioritizing a warm, welcoming environment for customers and partners.

The role emphasizes strong communication, quick learning, and ability to delegate tasks to ensure smooth shifts and stellar service in a fast-paced retail setting.