Shift Supervisor - Lead Craft & Customer Experience

Starbucks Corp.; Winter Park (FL); On-site; USD 24,797,000 - 33,062,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Sick time

Parental leave

401(k) with employer match

Employee stock program (Bean Stock)

Tuition coverage via Starbucks College

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community. The role emphasizes coaching teammates, maintaining standards, and delivering quality beverages and food in a fast-paced setting.

Applicants should have at least six months of customer-facing experience and demonstrated ability to delegate tasks, learn quickly, and work well in a team while upholding store policies and safety.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Responsibilities

• Lead with craft and heart to make your coffeehouse a welcoming space for your community
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers
• Maintain regular and consistent attendance and punctuality
• Provide quality beverages and food products, cash handling and store safety and security
• Coach and delegate tasks to team members

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming space for the community. The role emphasizes coaching teammates, maintaining standards, and delivering quality beverages and food in a fast-paced setting.

Applicants should have at least six months of customer-facing experience and demonstrated ability to delegate tasks, learn quickly, and work well in a team while upholding store policies and safety.