Shift Supervisor - Guest Experience & Operations Lead

Domino's; McLean (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

Domino's is seeking a hardworking team member to join our Washington, DC area franchise. You will assist in daily operations, deliver top-notch customer service, and help ensure food quality and smooth shift execution.

You will greet customers, take orders, operate POS, handle cash, and support both FOH and BOH activities while maintaining cleanliness and efficiency in a fast-paced environment.

Qualifications

• Excellent written and verbal communication required.
• Ability to multi-task in a fast-paced environment.
• Willingness to assist in both front- and back-of-house operations.
• Ability to operate POS and process orders accurately.

Responsibilities

• Lead and support the Manager on Duty during shifts.
• Maintain high customer service standards during busy times.
• Take and process orders promptly by phone or in person.
• Operate POS systems and handle cash accurately.
• Assist with inventory, food preparation and quality control.
• Coordinate scheduling and cross-train team members.

Skills

Customer service

Communication

Team leadership

POS familiarity

Cash handling

Job description

Domino's is seeking a hardworking team member to join our Washington, DC area franchise. You will assist in daily operations, deliver top-notch customer service, and help ensure food quality and smooth shift execution.

You will greet customers, take orders, operate POS, handle cash, and support both FOH and BOH activities while maintaining cleanliness and efficiency in a fast-paced environment.