Store Operations & Guest Experience Lead

Domino's; Oakton (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Domino’s Pizza, a leading pizza delivery brand in the DC area, is seeking a store supervisor to assist in daily operations and oversee the team in the GM's absence. You will ensure customer satisfaction, maintain food quality, and manage labor to meet cost objectives.

The role requires hands-on leadership, strong communication, and a commitment to brand standards. You will work closely with management to drive sales and uphold a clean, welcoming store environment.

Qualifications

• Excellent written and verbal communication skills.
• Strong leadership and team supervision abilities.
• Ability to multitask in a dynamic, fast-paced environment.
• Customer service excellence and friendly, service-oriented demeanor.
• Ability to train and guide staff while ensuring policy adherence.

Responsibilities

• Oversee daily store operations in the absence of the General Manager.
• Ensure customers feel welcome and staff are courteous and responsive.
• Supervise food preparation and service to meet brand standards.
• Assist in opening/closing procedures and labor scheduling.
• Support store objectives in sales, service, quality, and cleanliness through staff training.

Skills

communication

leadership

multi-tasking

customer-service

team coordination

Job description

Domino’s Pizza, a leading pizza delivery brand in the DC area, is seeking a store supervisor to assist in daily operations and oversee the team in the GM's absence. You will ensure customer satisfaction, maintain food quality, and manage labor to meet cost objectives.

The role requires hands-on leadership, strong communication, and a commitment to brand standards. You will work closely with management to drive sales and uphold a clean, welcoming store environment.