Store Operations Lead

Domino's; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Job summary

Domino’s Pizza in Washington, DC area is seeking a responsible team member to assist in daily oversight, coordination, and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.

You will supervise store operations, ensure brand standards, assist in scheduling, training, and provide leadership on duty to support managers and deliver great guest experiences.

Qualifications

• Pass applicable Company background checks.
• Excellent written and verbal communication skills for interactions with management and customers.
• Strong multitasking abilities and the capacity to work in a dynamic, fast-paced environment.
• Ability to lead the team on duty and maintain customer service standards.

Responsibilities

• Oversee and manage store in the absence of the General Manager.
• Ensure customers feel welcome and staff respond courteously and efficiently.
• Maintain brand standards for food preparation, portioning, image and service.
• Assist with opening/closing and daily prep lists.
• Supervise hands-on food preparation, service, and delivery coordination.
• Train employees to support sales, service, quality, cleanliness and safety goals.
• Adhere to cash handling and reconciliation procedures.
• Assist with scheduling to meet labor cost objectives.
• Provide suggestions to managers and maintain confidentiality as required.

Skills

Customer service

Communication

Multi-tasking

Team leadership

Cash handling

Order entry

Tools

POS system

Keyboard / touch screen

Job description

Domino’s Pizza in Washington, DC area is seeking a responsible team member to assist in daily oversight, coordination, and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.

You will supervise store operations, ensure brand standards, assist in scheduling, training, and provide leadership on duty to support managers and deliver great guest experiences.