Shift Supervisor: Guest Experience Leader

Pollo Campero; Arlington (VA); On-site; USD 22,730 - 32,373; Full time

Job summary

Pollo Campero is looking for a Shift Manager in Arlington, Virginia. The role involves training and leading a team to ensure exceptional customer service and restaurant operations. Key responsibilities include planning shift duties, verifying compliance of procedures, and maintaining cleanliness and safety standards. Candidates should have at least a high school diploma and 1+ years of relevant experience. The position offers a pay rate of $20.00 per hour, with a requirement to work flexible hours including nights and weekends.

Qualifications

• 1+ year of experience in similar roles or customer experience.
• Ability to work nights, weekends, and holidays.
• Ability to lift and push 50 lbs and stand for long periods.

Responsibilities

• Plan duties and responsibilities for each shift.
• Resolve problems as they appear in restaurant operation.
• Coach and lead a team with no supervision.
• Maintain safety standards for food preparation areas.

Skills

Leadership

Customer service

Bilingual in English and Spanish

Teamwork

Problem-solving

Education

High School Diploma or equivalent

Job description

Pollo Campero is looking for a Shift Manager in Arlington, Virginia. The role involves training and leading a team to ensure exceptional customer service and restaurant operations. Key responsibilities include planning shift duties, verifying compliance of procedures, and maintaining cleanliness and safety standards. Candidates should have at least a high school diploma and 1+ years of relevant experience. The position offers a pay rate of $20.00 per hour, with a requirement to work flexible hours including nights and weekends.