Shift Supervisor: Guest Experience Leader

Pollo Campero; Melrose Park (IL); On-site; USD 22,730 - 32,373; Full time

Job summary

Pollo Campero in Melrose Park, Illinois, seeks a Shift Manager to lead and develop the team while managing restaurant operations. This role involves planning shift duties, verifying procedural compliance, and ensuring customer satisfaction. The ideal candidate should have at least 1 year of relevant experience and a high school diploma. The position offers a pay rate of USD $20.00/hr and requires flexibility to work nights, weekends, and holidays.

Qualifications

• 1+ year of experience in similar roles or with customer experience.
• Must be committed to guest satisfaction.
• Fluency in English and Spanish is a must.

Responsibilities

• Plan duties and responsibilities for each shift.
• Verifies compliance of procedures and protocols.
• Assist the General Manager and coach the team.

Skills

Leadership

Customer Satisfaction

Bilingual (English & Spanish)

Teamwork

Attention to Details

Education

High School Diploma or equivalent

Job description

Pollo Campero in Melrose Park, Illinois, seeks a Shift Manager to lead and develop the team while managing restaurant operations. This role involves planning shift duties, verifying procedural compliance, and ensuring customer satisfaction. The ideal candidate should have at least 1 year of relevant experience and a high school diploma. The position offers a pay rate of USD $20.00/hr and requires flexibility to work nights, weekends, and holidays.