Shift Supervisor — Flexible Schedules, Guest Service Leader

applegreen; Trenton (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Applegreen is hiring a Shift Supervisor to lead daily operations at our travel plaza in New Jersey. You will supervise team members, ensure excellent customer service, manage cash handling, and uphold brand standards and food safety.

You will train new hires, perform opening and closing procedures, assist in daily kitchen tasks, and help maintain product quality and store cleanliness. Flexibility for days, nights, weekends, and holidays is required; Equal Opportunity Employer (EOE) applies.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging with customers and resolving complaints.
• Complete opening, daily and closing procedures/checklists in accordance with company policies.
• Operate POS system, process payments, and follow cashier policies.
• Ensure proper food handling procedures including wrapping, labeling, dating, stocking, storing and checking temperatures.
• Perform kitchen tasks such as prep, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain knowledge of plaza products and services.
• Assist in training new team members and follow brand standards.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen is hiring a Shift Supervisor to lead daily operations at our travel plaza in New Jersey. You will supervise team members, ensure excellent customer service, manage cash handling, and uphold brand standards and food safety.

You will train new hires, perform opening and closing procedures, assist in daily kitchen tasks, and help maintain product quality and store cleanliness. Flexibility for days, nights, weekends, and holidays is required; Equal Opportunity Employer (EOE) applies.