Shift Lead: Fast-Paced Customer Service Leader

applegreen; Ramsey (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Earned wage access

Education assistance

Employee referral bonus

Meal discount

Pet insurance

Job summary

Applegreen is hiring a Shift Supervisor to lead on-site teams at our travel plaza locations. You will supervise shift activities, ensure exceptional customer service, enforce brand standards and food safety, and train new team members as needed.

Key duties include opening and closing procedures, operating the POS system, managing cash handling, stocking and maintaining food safety, and cross-selling products. You’ll work a flexible schedule including nights and weekends to meet business demands.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures and checklists.

Skills

Cash handling

Customer service

Leadership experience

Job description

Applegreen is hiring a Shift Supervisor to lead on-site teams at our travel plaza locations. You will supervise shift activities, ensure exceptional customer service, enforce brand standards and food safety, and train new team members as needed.

Key duties include opening and closing procedures, operating the POS system, managing cash handling, stocking and maintaining food safety, and cross-selling products. You’ll work a flexible schedule including nights and weekends to meet business demands.