Shift Supervisor F80

Westhab, Inc.; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Westhab, Inc. is seeking a Shift Supervisor for a family homeless shelter in New York. The role involves overseeing security operations, training staff, and ensuring safety protocols are followed. Ideal candidates will have relevant qualifications and experience in security management, with a commitment to serving vulnerable communities.

Qualifications

• Valid N.Y.S. Security Guard License and Fire Guard License required.
• Certification in Nonviolent Crisis Intervention (CPI) is required.
• Familiarity with CARES is preferred.

Responsibilities

• Train new security employees and monitor access control.
• Respond to emergencies and provide guidance to staff.
• Conduct daily security inspections and complete monthly reports.

Skills

Problem Solving

Decision Making

Knowledge of Security Systems

Crisis Intervention

Education

Associate's Degree in social services, criminology, or related field

Job description

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FLSA: NON-EXEMPT

DEPARTMENT: HOUSING AND SERVICES – SECURITY

REPORTS TO: SECURITY MANAGER

Salary: $24.00 hourly

Job Title: Shift Supervisor

Summary

Perform responsible work involving a variety of specialized assignments, and security systems in a family homeless shelter. The Shift Supervisor reports to the Security Manager.

Duties & Responsibilities

1. Train new security employees in all aspects of the facility.
2. Monitor access control, and ensure effective use of the magnetometer and X-ray machine.
3. Make rounds throughout the facility, and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities.
4. Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates.
5. Complete monthly security reports.
6. Conduct daily security and fire safety system inspections.
7. Fulfill all job responsibilities of a Client Care Monitor in their absence.
8. Adjust staff schedules due to sick calls, and unexpected staff shortages.
9. Maintain safety and security of clients and staff.
10. Provide crisis intervention when needed.
11. Assist the Security Manager in preparing and executing fire drills.
12. Oversee AWOL family property pack up.
13. Monitor logging of client property to ensure accuracy.
14. Ensure that all managers are kept aware of critical incidents on assigned shifts.
15. Review log book entries, incident reports, and critical administrative responsibilities on assigned shifts, checking for errors and ensuring accuracy.
16. Attend and conduct various meetings and training as needed.
17. Check inventory of all assigned equipment daily, and investigate any discrepancies.
18. Perform all related duties as assigned.

Experience and Qualifications

Associate's Degree in social services, criminology, or related field; or equivalent experience required. A valid N.Y.S. Security Guard License, Fire Guard License, and certification in Nonviolent Crisis Intervention (CPI) are required. Must possess a general knowledge of security systems, including video surveillance and fire detection/alarm notification systems. Ability to solve problems and make decisions based on factual information is essential. Flexibility on days and hours of availability is required. Familiarity with CARES is preferred.

Agency Profile & Employee Expectations

Westhab is a prominent community development organization providing housing and supportive services for over 10,000 vulnerable community members annually. We are committed to our mission - Building Communities. Changing Lives. Our staff are dedicated professionals working in a high-expectation environment focused on impact and empowerment. Applicants should be prepared for the challenges and responsibilities that come with this role. (EOE)

OSHA & Safety

Westhab complies with OSHA standards to ensure safe working conditions. We enforce safety protocols and provide necessary training to maintain a hazard-free workplace.

Work Hours

Night shift: 11:00 PM to 7:30 AM, 40 hours per week.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Non-profit Organization Management