Shift Supervisor - F80 REQUIRED

Westhab, Inc.; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Westhab, Inc. is seeking a Shift Supervisor for its homeless shelter in Jamaica, NY. The role involves overseeing security operations, training staff, and ensuring safety protocols are followed. Ideal candidates will have an Associate's Degree in social services or criminology, along with strong leadership and problem-solving skills. Join a dedicated team committed to building communities and changing lives.

Qualifications

• Associates Degree or equivalent experience required.
• General knowledge of security systems.
• Flexibility on days and hours of availability.

Responsibilities

• Train new security employees in all aspects of the facility.
• Make rounds for surveillance of hazardous situations.
• Provide crisis intervention when needed.

Skills

Problem-solving

Decision-making

Leadership

Education

Associates Degree in social services, criminology, or related field

Job description

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FLSA: NON-EXEMPT

DEPARTMENT: HOUSING AND SERVICES - SECURITY

REPORTS TO: SECURITY MANAGER

LOCATION: JAMAICA, NY

Job Description

JOB TITLE: SHIFT SUPERVISOR

FLSA: NON-EXEMPT

DEPARTMENT: HOUSING AND SERVICES - SECURITY

REPORTS TO: SECURITY MANAGER

LOCATION: JAMAICA, NY

SUMMARY: Perform responsible work involving a variety of specialized assignments in a homeless shelter; do related work as required. Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccinations required.

Duties & Responsibilities

• Train new security employees in all aspects of the facility.
• Maintain expectations for security office and traffic intervention requirements.
• Assist Facility Manager in preparing and executing fire drills and responding to emergencies.
• Make rounds randomly through the interior and exterior of the facility for surveillance of hazardous situations, trespassers, illegal activities, etc.
• Respond by phone or in person to assistance requests from Shift Supervisors at other locations.
• Complete assigned paperwork, including logs, incident reports, CPS reports, and other documentation.
• Monitor reception area and security at the front desk daily.
• Maintain safety and security of clients and staff.
• Provide crisis intervention when needed.
• Enforce drug-free workplace policy and no smoking rules.
• Attend and conduct various meetings and training sessions as needed.
• Back-up Security Manager as directed.
• Check inventory of equipment daily.
• Provide leadership in emergency situations within the security department.
• Fulfills all job responsibilities of a Client Care Monitor.
• Perform all related duties as assigned.

Experience and Qualifications

Associates Degree in social services, criminology, or related field; or equivalent experience required. Must possess a general knowledge of security systems. Ability to solve problems and make decisions based on factual information. A home phone number is mandatory. Must be flexible on days and hours of availability.

Agency Profile & Employee Expectations

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals committed to our mission - Building Communities. Changing Lives. Working at Westhab is demanding; our expectations for all staff are high. We believe that the people and communities we serve deserve our very best every day. We are results-driven, focusing on empowerment and impact. If you are ready for these challenges, consider applying. (EOE)

Occupational Safety and Health Administration (OSHA)

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all OSHA standards and regulations, maintaining a workplace free of serious recognized hazards.