Shift Supervisor #7627

FiveStar; Paducah (KY); On-site; USD 32,000 - 48,000; Full time

Job summary

FiveStar is seeking a Shift Supervisor to partner with the store management team in learning and assisting with daily operations. The role covers accounting, marketing, customer service, and food service, guiding the store team in line with company policies.

The candidate will train staff, manage merchandising, ensure inventory accuracy, and uphold safety and loss-prevention procedures while adapting to various shifts and holiday schedules.

Qualifications

• Proven customer service experience in a fast-paced environment.
• Basic food service knowledge and ability to follow policies.
• Strong team collaboration and reliable attendance.

Responsibilities

• Assist in training store team and ensuring policy compliance.
• Merchandising and maintaining inventory levels, pricing, signage.
• Oversee store operations in the absence of store management.
• Support quality and appearance of food service areas and signage.
• Support safety and robbery prevention guidelines.

Skills

Customer service

Team player

Positive attitude

Honest and hardworking

Excellent attendance

Basic computer skills

Education

High School Diploma / GED

Job description

General Summary: The Shift Supervisor partners with the store management team to learn and assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures as they learn basic management duties.

Essential Job Duties:

• Proficient in customer service and food service responsibilities.
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer's needs met, suggestive selling).
• Partners with FiveStar team to provide customers with service as outlined by the company's policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Responsible for general store operations in the absence of store management team, ensuring inventory control methods are in place, equipment is in good condition, accounting and paperwork tasks are completed timely, and safety and robbery prevention guidelines are in place.
• Partners with store management team to assure quality food operation. Evaluate appearance of food service areas, food quality, signage, and follow food service guidelines.

Minimum Qualifications:

• High School Diploma, GED, or equivalent experience
• A valid driver's license
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is a Equal Opportunity Employer