Shift Supervisor - Customer Service & Store Operations

Hispanic Alliance for Career Enhancement; Middletown (CT); On-site; USD 26,091 - 38,490; Part time

Job summary

CVS Health in Middletown, CT is seeking a Shift Supervisor to support the Store Management team in executing store operations, driving performance, and delivering excellent customer service when managers are not onsite.

You will supervise the crew, communicate with management, assist customers, price and stock merchandise, reset displays, and ensure opening and closing procedures are completed accurately. This part-time role requires flexibility, including early mornings and weekends.

Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Supervise the store's crew through assigning, directing, and following up of all activities.
• Communicate information to and from store management and crews.
• Assist customers with questions, problems, and complaints.
• Promote the CVS customer service culture by greeting, offering help, and thanking customers.
• Handle customer relations issues in accordance with company policy and maintain confidentiality.
• Price merchandise, stock shelves, and execute displays and inventories.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health in Middletown, CT is seeking a Shift Supervisor to support the Store Management team in executing store operations, driving performance, and delivering excellent customer service when managers are not onsite.

You will supervise the crew, communicate with management, assist customers, price and stock merchandise, reset displays, and ensure opening and closing procedures are completed accurately. This part-time role requires flexibility, including early mornings and weekends.