Shift Supervisor — Store Ops & Customer Service

Hispanic Alliance for Career Enhancement; Toledo (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Retirement savings options

Job summary

CVS Health is seeking a Shift Supervisor to support store management in executing daily operations and delivering excellent customer service. The role leads staff in the absence of a manager, ensuring opening/closing procedures are completed and store standards are upheld.

The position requires a high school diploma or equivalent, strong communication and supervisory skills, and availability for flexible hours including mornings, overnights, and weekends.

Qualifications

• Deductive reasoning and analytical skills required to assess situations and make quick decisions.
• Advanced communication and supervision abilities to guide store staff and resolve issues.
• Flexibility to work varied shifts, including early mornings, overnights, weekends, and urgent store needs.

Responsibilities

• Lead store staff in the absence of a manager or supervisor; ensure smooth store operations.
• Assist customers and resolve questions or complaints, upholding CVS customer service standards.
• Maintain confidentiality and proper handling of customer information.
• Coordinate merchandise presentation, pricing, stocking, and adherence to display standards.

Skills

Deductive reasoning

Analytical skills

Customer service

Supervision

Communication skills

Education

High School diploma or equivalent

Tools

POS systems

Job description

CVS Health is seeking a Shift Supervisor to support store management in executing daily operations and delivering excellent customer service. The role leads staff in the absence of a manager, ensuring opening/closing procedures are completed and store standards are upheld.

The position requires a high school diploma or equivalent, strong communication and supervisory skills, and availability for flexible hours including mornings, overnights, and weekends.