Shift Supervisor — Customer Service Leader

CVS Health Corporation

Hagerstown (MD)

On-site

USD 2,273,000 - 3,306,000

Full time

2 days ago

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Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation in Maryland is seeking a Shift Supervisor to support the Store Management team and drive store execution while delivering excellent customer service. You will lead staff when managers are offsite, oversee opening and closing procedures, and help maintain stock, displays and promotions to build consumer loyalty.

Ideal candidates have strong deductive reasoning, analytical ability, and supervisory skills, with a willingness to work a flexible schedule including early

Qualifications

Ability to apply deductive reasoning and analytical thinking in daily tasks.
Strong communication and supervisory capabilities are required.
Willingness to work flexible hours, including early mornings and weekends.

Responsibilities

Lead store staff in absence of a manager and ensure smooth operations.
Provide excellent customer service and resolve issues per policy.
Maintain shelves, price merchandise and manage weekly promotional displays.
Assist with opening and closing procedures and stock checks.
Communicate effectively with store management and crews.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School Diploma or equivalent

Job description

Ideal candidates have strong deductive reasoning, analytical ability, and supervisory skills, with a willingness to work a flexible schedule including early

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