Shift Supervisor — Customer Experience Leader

CVS Health Corporation; Upper Marlboro (MD); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Job summary

CVS Health is seeking a Shift Supervisor in Maryland to support the Store Management team in driving store execution and customer service excellence. You will lead staff in the manager’s absence and ensure smooth opening/closing procedures.

The role emphasizes customer focus, supervision, and efficient merchandise handling, with a 40-hour week and a pay range of $17.30–$26.30 per hour. Eligible benefits accompany full-time employment.

Qualifications

• Deductive reasoning and analytical abilities are required.
• Strong communication and supervision capabilities are expected.
• Willingness to work early mornings, overnights and weekends as needed.

Responsibilities

• Lead the store staff in the absence of a manager.
• Support store management to drive execution and performance.
• Assist customers and maintain a positive shopping experience.
• Stock shelves, price merchandise and manage displays.
• Ensure confidentiality and maintain store policies.
• Open and close procedures are completed accurately.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible scheduling

Education

High School Diploma or Equivalent

Job description

CVS Health is seeking a Shift Supervisor in Maryland to support the Store Management team in driving store execution and customer service excellence. You will lead staff in the manager’s absence and ensure smooth opening/closing procedures.

The role emphasizes customer focus, supervision, and efficient merchandise handling, with a 40-hour week and a pay range of $17.30–$26.30 per hour. Eligible benefits accompany full-time employment.