Shift Supervisor & Customer Experience Leader

Kinney Drugs, Inc.; Town of Elizabethtown (NY); On-site; USD 23,419 - 25,485; Part time

Job summary

A local drugstore chain in Elizabethtown is seeking a supervisory leader to manage store operations in the absence of management. Responsibilities include supervising staff, resolving customer service issues, and ensuring compliance with mandatory training. The position requires a minimum of a High School Diploma, with a preference for an associate degree and relevant experience. Compensation ranges from $17.00 to $18.50 per hour, based on skills and experience.

Qualifications

• Minimum: High School Diploma (or currently enrolled) or GED.
• Preferred: AS Degree or Higher.
• Preferred: 2 or more years previous experience in related position.

Responsibilities

• Responsible for providing supervisory leadership in the absence of store management.
• May represent management in resolving customer service issues.
• May supervise store’s crew through assigning, directing and following up of activities.

Job description

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Job Duties:

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Education:

• Minimum: High School Diploma (or currently enrolled) or GED
• Preferred: AS Degree or Higher

Experience:

• Preferred: 2 or more years previous experience in related position

Special Conditions of Employment:

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation:

$17.00-18.50 per hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.