Shift Supervisor — Customer Experience Leader

CVS Health; Suwanee (GA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. You will lead staff when managers are away, ensure opening/closing procedures are completed, and uphold safety and quality standards across CVS/pharmacy.

The role emphasizes supervising crew, delivering a positive shopping experience, and maintaining confidentiality of customer information while promoting CVS customer service culture.

Qualifications

• Deductive reasoning ability and analytical skills.
• Advanced communication and supervision abilities.
• Flexible schedule including early morning, overnight and weekend shifts.

Responsibilities

• Supervise store staff and coordinate with management.
• Assist customers and resolve issues per policy.
• Price merchandise and stock shelves.
• Execute displays and manage weekly, promotional, seasonal merchandise.
• Reset departments following planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision skills

Flexible schedule

Overtime readiness

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. You will lead staff when managers are away, ensure opening/closing procedures are completed, and uphold safety and quality standards across CVS/pharmacy.

The role emphasizes supervising crew, delivering a positive shopping experience, and maintaining confidentiality of customer information while promoting CVS customer service culture.