Shift Supervisor: Customer Experience Leader

ProAct, Inc.; Essex, Northern (VT, KY); Hybrid; USD 23,000 - 25,000; Full time

Job summary

KPH Healthcare Services, Inc. seeks a supervisor to lead the team in the absence of store management. The role includes opening and closing procedures, directing staff, resolving customer service issues, and ensuring training compliance.

Education requirements include a High School Diploma or GED (AS degree or higher preferred). Experience of 2+ years in a related role is desirable. Compensation is $17.00-18.50 per hour with standard qualifications and conditions.

Qualifications

• Minimum: High School Diploma (or currently enrolled) or GED.
• Preferred: AS Degree or Higher.
• Experience: 2+ years in related position preferred.

Responsibilities

• Provide supervisory leadership in the absence of store management.
• Carry out opening and closing procedures in the absence of management.
• Supervise store crew by directing and following up on activities.
• Represent management in resolving customer service issues.
• Complete all mandatory and regulatory training programs.
• Perform other duties as assigned.

Skills

Supervisory leadership

Customer service

Staff supervision

Training coordination

Education

High School Diploma or GED

AS Degree or Higher

Job description

KPH Healthcare Services, Inc. seeks a supervisor to lead the team in the absence of store management. The role includes opening and closing procedures, directing staff, resolving customer service issues, and ensuring training compliance.

Education requirements include a High School Diploma or GED (AS degree or higher preferred). Experience of 2+ years in a related role is desirable. Compensation is $17.00-18.50 per hour with standard qualifications and conditions.