Shift Supervisor - Craft Coffee Leader & Team Coach

Starbucks Corp.; Phoenix (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

401(k) retirement plan

Starbucks stock program (Bean Stock)

Quarterly bonus opportunity

Job summary

Starbucks Corp. is seeking a shift supervisor in Phoenix to lead a cafe team and ensure warm, welcoming service. You will coach partners, uphold food and beverage standards, and maintain store safety and operations.

This role emphasizes craft in beverage preparation, staff delegation, and delivering exceptional customer experiences within a fast-paced environment. Applicants should have six months of customer-facing experience, strong communication, teamwork, and reliability.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Direct the work of others.
• Learn quickly and apply new information.
• Maintain quality beverages and food products, cash handling, store safety and security.
• Provide excellent customer service and build relationships with customers.

Skills

Customer service

Team leadership

Communication

Time management

Food/beverage preparation

Training and coaching

Attendance and punctuality

Job description

Starbucks Corp. is seeking a shift supervisor in Phoenix to lead a cafe team and ensure warm, welcoming service. You will coach partners, uphold food and beverage standards, and maintain store safety and operations.

This role emphasizes craft in beverage preparation, staff delegation, and delivering exceptional customer experiences within a fast-paced environment. Applicants should have six months of customer-facing experience, strong communication, teamwork, and reliability.