Shift Supervisor - Craft Coffee Leader (Flexible Hours)

Starbucks Corp.; Cleveland Heights (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Tuition coverage

Paid vacation

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations in a welcoming Cleveland Heights, OH coffeehouse. You will coach partners, ensure quality beverages and food, manage cash handling, and uphold store safety and policies.

The role emphasizes craft, heart, and community connection. Requirements include at least six months in a role with customer interaction, strong communication and teamwork, plus the ability to direct others.

Qualifications

• Six months of experience in a role requiring regular customer interaction.
• Ability to coach preparation of beverages/food to standard recipes or customer customizations.
• Experience delegating tasks and coordinating multiple employees.

Responsibilities

• Direct and coach team members to deliver quality beverages and food.
• Maintain attendance, policies, cash handling, and store safety.
• Lead with craft and heart to create a welcoming coffeehouse experience for customers.
• Support scheduling and coordinating tasks across staff during shifts.

Skills

Customer service

Leadership

Communication

Teamwork

Cash handling

Tools

POS systems

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations in a welcoming Cleveland Heights, OH coffeehouse. You will coach partners, ensure quality beverages and food, manage cash handling, and uphold store safety and policies.

The role emphasizes craft, heart, and community connection. Requirements include at least six months in a role with customer interaction, strong communication and teamwork, plus the ability to direct others.