Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Hamilton (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Tuition coverage (Starbucks College)

401(k) with employer match

Paid parental leave

Job summary

Starbucks Corp. in Ohio seeks a shift supervisor to lead a store team, ensuring the creation of welcoming spaces and high-quality beverages. This role drives daily operations, coaches partners, and delivers outstanding customer service in a fast-paced environment.

The position emphasizes teamwork, effective communication, and adherence to store policies, with flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to two or more employees.
• Ability to prepare and adjust beverages/food to standard recipes.
• Ability to learn quickly and follow store policies.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Supervise shifts, ensuring quality beverages and food to standard recipes.
• Maintain store policies, safety, and security with or without accommodations.
• Coach and develop team members to deliver excellent customer service.

Skills

Staff leadership

Customer service

Communication

Retail knowledge

Teamwork

Interpersonal skills

Coaching others

Job description

Starbucks Corp. in Ohio seeks a shift supervisor to lead a store team, ensuring the creation of welcoming spaces and high-quality beverages. This role drives daily operations, coaches partners, and delivers outstanding customer service in a fast-paced environment.

The position emphasizes teamwork, effective communication, and adherence to store policies, with flexible hours including mornings, evenings, weekends, and holidays.