Shift Supervisor: Lead Craft & Community Coffee

Starbucks Corp.; Fairview Park (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) with employer match

Tuition coverage – Starbucks College A

Paid vacation

Job summary

Starbucks Coffee Company in Ohio is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee operations, coach team members, ensure quality beverages and food, and uphold store safety and standards.

This role requires at least six months of customer-facing experience, strong communication, and the ability to delegate tasks. You’ll work flexible hours and contribute to a positive, team-oriented environment with growth opportunities.

Qualifications

• Attendance and punctuality with or without accommodations.
• Availability for flexible hours including early mornings, evenings, weekends, holidays.
• Six months in a role with constant customer interaction.
• Ability to delegate and coordinate tasks for two or more employees.
• Strong communication and interpersonal skills in a retail setting.

Responsibilities

• Direct the work of others and oversee shift operations.
• Prepare and coach the preparation of food and beverages to standard recipes or customer-specific adjustments.
• Ensure quality beverages and food, while upholding store safety and security.
• Provide excellent customer service and maintain a welcoming store environment.

Skills

Customer service

Team leadership

Communication

Food & beverage prep

Cash handling

Job description

Starbucks Coffee Company in Ohio is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee operations, coach team members, ensure quality beverages and food, and uphold store safety and standards.

This role requires at least six months of customer-facing experience, strong communication, and the ability to delegate tasks. You’ll work flexible hours and contribute to a positive, team-oriented environment with growth opportunities.