Shift Supervisor: Craft Coffee, Lead & Elevate the Team

Starbucks Corp.; Charlotte (NC); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Tuition Coverage

Paid Time Off

Holiday Pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead store operations and uphold exceptional customer service. You will coach beverage preparation to standard recipes and ensure quality while managing a team on shift.

The role requires flexibility in hours, strong interpersonal skills, and the ability to manage daily store activities in a fast-paced environment. Starbucks provides comprehensive benefits and growth opportunities.

Qualifications

• Maintain regular attendance and punctuality, with or without accommodation.
• Availability for flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Meet store policies: quality beverages/food, cash handling, safety, with or without accommodation.
• Six months of customer interaction experience.
• Six months of delegating tasks to others or coordinating two+ employees.

Responsibilities

• Lead store operations and provide excellent customer service.
• Prepare and coach beverage/food to standard recipes or customized orders.
• Delegate tasks and coordinate two or more employees.

Skills

Directing others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead store operations and uphold exceptional customer service. You will coach beverage preparation to standard recipes and ensure quality while managing a team on shift.

The role requires flexibility in hours, strong interpersonal skills, and the ability to manage daily store activities in a fast-paced environment. Starbucks provides comprehensive benefits and growth opportunities.