Shift Supervisor — Lead Craft Coffee & Growth

Starbucks Corp.; Grand Rapids (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead daily store operations, ensuring high-quality beverages and food, while maintaining a welcoming guest experience. You will coach team members, manage cash handling, and uphold safety standards across shifts.

The role requires flexible hours, strong interpersonal skills, and the ability to work as part of a team in a fast-paced retail environment. Starbucks provides extensive benefits and growth opportunities.

Qualifications

• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to other employees.
• Experience preparing beverages/food to standard recipes.

Responsibilities

• Lead with craft and heart to create a welcoming space for guests.
• Ensure quality beverages and food products meet standards.
• Handle cash, store safety and security during shifts.
• Coach and supervise a team of coworkers on busy shifts.
• Support store operations and guest experience across tasks.

Skills

Direct others

Customer service

Effective communication

Teamwork

Interpersonal skills

Fast learner

Retail knowledge

Job description

Starbucks Coffee Company seeks a shift supervisor to lead daily store operations, ensuring high-quality beverages and food, while maintaining a welcoming guest experience. You will coach team members, manage cash handling, and uphold safety standards across shifts.

The role requires flexible hours, strong interpersonal skills, and the ability to work as part of a team in a fast-paced retail environment. Starbucks provides extensive benefits and growth opportunities.