Shift Supervisor — Craft Coffee Leader & Team Coach

Starbucks Corp.; San Fernando (CA); On-site; USD 20,664,000 - 30,307,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead coffeehouse operations, coach team members, and ensure quality beverages and customer service. You will oversee daily tasks, maintain store standards, and create a welcoming experience for customers and the community.

This role requires experience in customer service, the ability to delegate tasks, and strong teamwork. We offer growth opportunities, comprehensive benefits, and flexible scheduling to fit your life.

Qualifications

• Six (6) months of experience in a position requiring constant interaction with customers
• At least six (6) months of experience delegating tasks to others and coordinating two or more employees
• Prepare and coach the preparation of beverages to standard recipes or customized for customers

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming
• Ensure quality beverages and food products
• Direct the work of team members and coordinate shift tasks
• Maintain store policies, cash handling, and safety standards

Skills

Team leadership

Customer service

Interpersonal skills

Effective communication

Retail environment knowledge

Group coordination

Learn quickly

Job description

Starbucks Corp. is seeking a shift supervisor to lead coffeehouse operations, coach team members, and ensure quality beverages and customer service. You will oversee daily tasks, maintain store standards, and create a welcoming experience for customers and the community.

This role requires experience in customer service, the ability to delegate tasks, and strong teamwork. We offer growth opportunities, comprehensive benefits, and flexible scheduling to fit your life.