Shift Supervisor: Craft Coffee, Lead Team & Guest Experience

Starbucks Corp.; Ames (IA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Paid vacation

401(k) with company match

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a store shift, ensuring warm service and high-quality beverages and food. You will coach teammates, coordinate tasks, and uphold safety standards while maintaining a welcoming community space.

The role emphasizes strong communication, teamwork, and the ability to adapt to flexible hours in a busy retail environment. Join a team that values growth and exceptional guest experience.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Flexible hours including mornings/evenings/weekends/holidays.
• Adhere to store policies; quality beverages/food; cash handling; safety.
• Six months interacting with customers in a service role.
• Six months delegating tasks to two or more employees.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Supervise team to ensure beverage/food quality and service standards.
• Direct tasks, coach teammates, and coordinate workload during shifts.
• Maintain store safety and security in accordance with policies.

Skills

Direct others

Customer service

Effective communication

Retail environment

Teamwork

Relationship building

Learn quickly

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a store shift, ensuring warm service and high-quality beverages and food. You will coach teammates, coordinate tasks, and uphold safety standards while maintaining a welcoming community space.

The role emphasizes strong communication, teamwork, and the ability to adapt to flexible hours in a busy retail environment. Join a team that values growth and exceptional guest experience.