Shift Supervisor: Craft Coffee & Community Leader

Starbucks Corp.; Charlotte (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage through Starbucks/ASU

Job summary

Starbucks Coffee Company in Charlotte, NC seeks a Shift Supervisor to lead daily operations with craft and heart in a welcoming coffeehouse setting. You will guide partners, ensure beverage/food quality, and uphold store standards while fostering a warm community atmosphere.

Requirements include at least 6 months of customer interaction, ability to delegate tasks, and strong communication. Attendance, flexibility, and safety are essential for success in this team-driven environment.

Qualifications

• Attend consistently and punctually, with or without accommodation.
• Flexible hours including mornings, evenings, weekends, nights, and holidays.
• Provide quality beverages and food per standard recipes or customized for customers.
• Six months of customer interaction experience required.
• At least six months delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming.
• Direct the work of others and build relationships.
• Ensure safety, cash handling, and store policy compliance.

Skills

Direct work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Customer service experience

Food/beverage prep

Cash handling

Safety awareness

Job description

Starbucks Coffee Company in Charlotte, NC seeks a Shift Supervisor to lead daily operations with craft and heart in a welcoming coffeehouse setting. You will guide partners, ensure beverage/food quality, and uphold store standards while fostering a warm community atmosphere.

Requirements include at least 6 months of customer interaction, ability to delegate tasks, and strong communication. Attendance, flexibility, and safety are essential for success in this team-driven environment.