Shift Supervisor: Craft Coffee, Coach & Community Builder

Starbucks Corp.; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition coverage

401(k) matching

Paid time off

Discounted stock program

Excellent benefits package

Job summary

Starbucks Coffee Company in Charlotte, NC seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent product quality.

You will coach teammates, manage tasks, and maintain store safety while delivering friendly service during early mornings, evenings, weekends or holidays. As part of the Starbucks partner program, you gain access to extensive benefits, tuition coverage, 401(k), and opportunities for growth.

Qualifications

• Six (6) months of experience in a customer-facing role.
• Ability to lead and coach a small team.
• Effective oral communication and teamwork skills.
• Capable of handling cash and maintaining store safety.

Responsibilities

• Lead shift operations and ensure consistent beverage and food quality.
• Coach and delegate tasks to team members during busy periods.
• Maintain attendance, punctuality, and adhere to store policies.
• Foster a welcoming environment and outstanding guest experience.

Skills

Customer service

Team leadership

Communication

Cash handling

Food & beverage prep

Attendance & punctuality

Job description

Starbucks Coffee Company in Charlotte, NC seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent product quality.

You will coach teammates, manage tasks, and maintain store safety while delivering friendly service during early mornings, evenings, weekends or holidays. As part of the Starbucks partner program, you gain access to extensive benefits, tuition coverage, 401(k), and opportunities for growth.