Shift Supervisor - Burger King

Mifflinville Burger King; Mifflinville (PA); On-site; USD 30,000 - 45,000; Full time

Job summary

Mifflinville Burger King is looking for a highly motivated and customer-focused Shift Supervisor to oversee daily operations and support team members. In this role, you will ensure exceptional customer service, maintain brand standards, and handle various administrative tasks. Strong leadership, communication skills, and previous experience in a supervisory role are required.

Applicants should be able to work various shifts, including evenings and weekends, and be prepared to lift up to 25 pounds. Join our team to make a difference in the customer experience!

Qualifications

• Previous experience in a fast-food or restaurant environment, preferably in a supervisory role.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math and computer skills.

Responsibilities

• Supervise and train team members, providing guidance and constructive feedback.
• Manage daily restaurant operations, including opening and closing procedures.
• Ensure all food safety and sanitation standards are consistently met.
• Handle customer inquiries and resolve complaints effectively.
• Motivate and coach team members to achieve sales targets.

Skills

Leadership

Customer service

Communication skills

Interpersonal abilities

Job description

We are seeking a highly motivated and customer-focused Shift Supervisor to lead our Burger King team. In this role, you will be responsible for overseeing daily operations during your shift, ensuring exceptional customer service, maintaining brand standards, and supporting team members.

Responsibilities

• Supervise and train team members, providing guidance and constructive feedback.
• Manage daily restaurant operations, including opening and closing procedures, cash handling, and inventory.
• Ensure all food safety and sanitation standards are consistently met.
• Monitor and maintain the quality of products and service delivery.
• Handle customer inquiries and resolve complaints effectively and professionally.
• Assist with scheduling, performance reviews, and other administrative tasks as needed.
• Motivate and coach team members to achieve sales targets and operational goals.
• Maintain a clean, organized, and welcoming restaurant environment.
• Adhere to all company policies and procedures.

Qualifications

• Previous experience in a fast‑food or restaurant environment, preferably in a supervisory role.
• Strong leadership and communication skills.
• Excellent customer service and interpersonal abilities.
• Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
• Basic math and computer skills.
• Availability to work various shifts, including evenings, weekends, and holidays.
• Ability to lift up to 25 pounds and stand for extended periods.

Disclaimer: The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.