Shift Supervisor - Burger King

Tannersville Burger King; Tannersville (Monroe County); On-site; USD 20,664 - 23,419; Full time

Job summary

Tannersville Burger King is looking for a Shift Supervisor to ensure exceptional service and smooth operations. Responsibilities include training team members, maintaining inventory, managing cash controls, and enforcing food safety standards. The ideal candidate should have strong customer service skills and the ability to handle operational challenges efficiently.

This position offers a pay range of $15-$17 per hour based on experience. Join our team dedicated to providing an outstanding dining experience!

Qualifications

• Experience in customer service roles, preferably in a fast-paced environment.
• Knowledge of food safety and sanitation standards.
• Ability to train and develop team members.

Responsibilities

• Oversee the daily operations of the restaurant and assist the GM.
• Ensure compliance with health and safety regulations.
• Provide high levels of customer satisfaction.
• Maintain inventory and cash control.
• Assist in training staff.

Skills

Customer Service

Food Safety Practices

Inventory Control

Cash Management

Training and Development

Job description

Shift Supervisor (SS) at Burger King is responsible for providing exceptional service to our customers with an entrepreneurial, sales-driven spirit for the company. Assists the GM/AM in the daily operation of the restaurant, while maintaining inventories, cash control, restaurant appearance and completing daily paperwork.

Responsibilities

• Customer Service
  • Assures a pleasant shopping experience for all customers, responds to customer complaints and solicits customer feedback and input.
  • Regularly coaches team to provide and maintain a consistent high level of customer service.
• Clean, Safe and Secure
  • Maintains a facility that is consistently “inspection ready” in all areas including food preparation, restrooms and all guest contact areas.
  • Complies and maintains all Department of Health, internal company and brand inspection standards.
  • Follows daily Onvo Safety Inspection/Emergency Response Protocols to quickly recognize and remove potential safety hazards.
• Food Safety and Planning
  • Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas.
  • Ensures compliance with operational standards, company policies, federal/state/local laws and ordinances.
  • Responsible for establishing consistent high quality of food preparation and service while maintaining a professional restaurant image.
• Training
  • Assists the GM/AM to ensure that the restaurant has a well-trained staff to meet and exceed operational standards.
• Inventory Control
  • Maintains inventories and store appearance, treats inventory as if it is cash.
  • All inventory variances researched, discussed and reported to the GM as early as possible.
  • Ensures storage areas are clean and products are well organized and labeled with the date received.
• Labor Controls
  • Assists the GM/AM to ensure all shifts are covered and properly staffed.
  • Coordinates daily assignments and activities of associates based on sales.
• Cash Controls
  • Assures proper execution of all cash management activities, including accurate cash handling, credit card processing and safety procedures.
  • Any unexplained cash shortage over $5 must be reported to GM or District Manager (DM).
• Operations
  • Strive to be the best in the Brand! Keep Restaurant in compliance with all Brand standards.
  • Maintain and ensure a safe clean work environment.
  • Pass all internal operations training and paperwork audit.
  • Ensure all brand sponsored inspections are at or above brand standards.
  • Provide superior customer service to all guests.

Pay

$15-$17 per hour.

Disclaimer: The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.