Shift Supervisor & Assistant Manager — Flexible Schedules

Applegreen Group; Bangor (Northampton County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access - Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Employee Referral Bonus

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead shifts, ensure top‑notch customer service, and enforce food safety and brand standards in our travel plaza locations. You will train new team members, monitor cash handling, and help maintain operations across multiple sites.

The role requires strong interpersonal skills, reliability, and the ability to work flexible days, nights, weekends, and holidays in a fast-paced environment.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures.
• Operate POS system and process payments.
• Ensure proper food handling, labeling, dating, and storage.
• Handle kitchen tasks including prepping, thawing, cooking, packaging, and cleaning.
• Stock and sanitize workstation and equipment.
• Cross-sell and upsell products.
• Maintain knowledge of plaza products and services.
• Train new team members.
• Follow brand standards and company policies.
• Inform plaza leadership of observations or issues.
• Perform other tasks as assigned.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead shifts, ensure top‑notch customer service, and enforce food safety and brand standards in our travel plaza locations. You will train new team members, monitor cash handling, and help maintain operations across multiple sites.

The role requires strong interpersonal skills, reliability, and the ability to work flexible days, nights, weekends, and holidays in a fast-paced environment.