Shift Supervisor

SSP Group plc; Virginia (MN); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Great pay $24.00-$25.00 per hour (Dep.

Free Parking

2 weeks PTO (Paid Time Off)

Immediate Hiring

Great Advancement Opportunities

Job summary

SSP America is hiring a Shift Supervisor for Urban Craves at Washington Dulles International Airport. You will lead shifts, ensure SSP standards are met, coach new staff, and complete opening/closing checklists. A TSA background check, a high school diploma, and restaurant experience are preferred.

Competitive hourly pay and advancement opportunities accompany this role. Excellent communication and the ability to resolve issues with guests and team members are essential.

Qualifications

• Greet guests and deliver courteous service.
• Provide coaching and direction to team during shifts.
• Maintain SSP standards and operating procedures.

Responsibilities

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned.

Skills

Guest service

Coaching

Leadership

Communication

Education

High School Diploma or equivalent

Job description

• Great pay $24.00-$25.00 per hour (Depending on Experience)
• Free Parking
• 2 weeks PTO (Paid Time Off)
• Immediate Hiring
• Great Advancement Opportunities

We are currently hiring for Shift Supervisors to work at Urban Craves inside the Washington Dulles International Airport.

Here are a few things you can expect when you join our team as a Shift Supervisor:

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned.

The ideal candidate for this position has:

• Can pass a 10-Year TSA Background Check
• At least 18 years old
• High School Diploma or equivalent
• Minimum of one year of experience in the food & beverage industry
• Full Service and/or Quick Service restaurant experience, preferred
• Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
• Excellent written and verbal communication

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.