Restaurant Shift Supervisor

SSP America; San Diego (CA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Employee Meal Plan

Full Benefits

Paid Time Off

401 K with company match

Employee Assistance Program

Job summary

SSP America operates several restaurants throughout the San Diego Airport, offering familiar brands like Panda Express, Qdoba, Jack in the Box, and Peet's Coffee. Our Shift Supervisors are the first step into management, ensuring standards are met by a team of Food Travel Experts and delivering exceptional guest service in a fast-paced environment.

As a Shift Supervisor, you will greet guests warmly, lead shifts, train new hires, complete opening and closing checklists, and coach the team to

Qualifications

• Experience in food service or hospitality is beneficial.
• Excellent communication and guest service skills.
• Ability to lead and coach a team during a shift.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Run shifts according to SSP standards and operating procedures.
• Train new hires on operational standards and processes.
• Complete opening, on-going, and closing checklists as required.
• Provide support, coaching and direction to team to deliver business goals.

Skills

Customer service

Leadership

Shift management

Coaching

Job description

$24.37 / Hour

SSP America operates several restaurants throughout the San Diego Airport. Our portfolio includes local favorites like Panda Express, Qdoba, Jack in the Box, Peets Coffee, and many more. At SSP America, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.

Job Description

$24.37 / Hour

SSP America operates several restaurants throughout the San Diego Airport. Our portfolio includes local favorites like Panda Express, Qdoba, Jack in the Box, Peets Coffee, and many more. At SSP America, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.

Our Shift Supervisors Are Experts At a Few Things

• Having warm, friendly smiles
• Respecting our customers
• Leading a shift to ensure all operational standards are met or exceeded
• Providing support and coaching to our teams

If you’re ready to take the step into a leadership role, our Shift Supervisor role may be the perfect fit!

Here are a few things you can expect as a Shift Supervisor at SSP America:

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned

Benefits

• Employee Meal Plan
• Full Benefits
• Paid Time Off
• 401 K with company match
• Employee Assistance Program

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.