Shift Supervisor

13 North; Town of Grafton (WI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Employee Discount

Growth opportunities

Team environment

Flexible schedule

Job summary

13 North, formerly the Milwaukee Alehouse, is seeking a motivated Shift Supervisor to oversee daily operations and ensure exceptional service. You will supervise staff, create shift schedules, delegate tasks, and place supply orders.

Ideal candidates will have prior shift supervisory experience in a restaurant, strong leadership, communication, and organizational skills. We offer a dynamic, fast-paced environment with opportunities for growth and a flexible schedule.

Qualifications

• Must have strong communication and interpersonal skills.
• Proven leadership and ability to manage a team.
• Experience creating shift schedules and supervising staff.
• Knowledge of health and safety standards.

Responsibilities

• Supervise employees, assign duties, and create shift schedules.
• Monitor performance and ensure efficient completion of tasks.
• Report issues to management during shifts.
• Manage employee requests and policy adherence.
• Coach and train new staff to maintain service quality.
• Handle customer issues and resolve disputes.
• Ensure compliance with health, safety, and company policies.

Skills

Excellent communication

Leadership

Organizational skills

Problem-solving

Team player

Education

High school diploma

Job description

Benefits:

• Competitive pay
• Employee Discount
• Opportunity for Growth
• Dynamics Team Environment
• Flexible schedule

13 North, formerly the Milwaukee Alehouse, has been serving the Grafton community and beyond for the past 20 years. Our brand is an upscale, casual-style restaurant.

We are dedicated to providing exceptional hospitality, positively impacting our community, and creating memorable experiences for every guest who walks through our doors.

We are seeking a motivated shift supervisor to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive exceptional service. The shift leader's responsibilities include creating a shift schedule, delegating tasks, and placing supply orders.

To be successful as a shift supervisor, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift supervisor should be able to ensure smooth and efficient workflow.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Handling customer issues and employee disputes.

Requirements:

• High school diploma/GED.
• Previous experience as a Shift Supervisor or in a similar role in restaurants.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

If you’re passionate about making every guest's day brighter and thrive in a dynamic, fast-paced setting, we want to hear from you!

Come grow with us and help us continue setting the standard in hospitality.