Shift Supervisor

Salsa Fresca Mexican Grill; Town of Yorktown (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Flexible schedule

Job summary

Salsa Fresca Mexican Grill seeks a Floor Supervisor to oversee daily operations during assigned shifts, guiding front-of-house and back-of-house teams to deliver consistent guest experiences.

You'll supervise staff, ensure compliance with safety standards, manage cash handling, and prepare shift reports. Strong leadership, communication, and problem-solving skills are essential, with flexibility to cover nights and weekends.

Qualifications

• Previous supervisory experience in food/beverage industry.
• Demonstrated leadership and team motivation abilities.
• Excellent customer service and communication skills.
• Knowledge of health and safety practices and regulations.
• Flexible availability; able to work nights, weekends, holidays.
• Proficiency in cash handling and POS systems.

Responsibilities

• Operational Management: Oversee smooth operation during shifts; coordinate front and back of house.
• Staff Supervision: Direct staff, manage performance, adjust staffing as needed.
• Customer Service: Address issues promptly, ensure guest satisfaction and quality service.
• Compliance and Safety: Enforce sanitation and safety regulations; conduct regular checks.
• Financial Oversight: Manage cash operations and prepare shift reports.

Skills

Supervisory experience

Leadership

Customer service

Communication

Health & safety knowledge

Flexibility

Cash handling

POS systems

Problem solving

Team motivation

Tools

POS systems

Job description

Benefits:

• Paid time off
• Employee discounts
• Flexible schedule

Position Overview:

We are seeking a proactive Floor Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service.

Key Responsibilities:

• Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
• Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
• Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
• Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
• Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.

Qualifications:

• Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
• Demonstrated leadership abilities with strong team motivation and management skills.
• Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
• Knowledge of health and safety practices and food service regulations.
• Flexible availability, able to work nights, weekends, and holidays as needed.
• Proficiency in cash handling and using Point of Sale (POS) systems.
• Physical stamina for a full shift of standing, walking, and lifting moderate weights.
• Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
• Positive attitude, capable of working well under pressure and with a diverse team.