Shift Supervisor

The Walker Group; Sebring (FL); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

Vision insurance

Competitive salary

Dental insurance

Zusammenfassung

The Walker Group in Florida seeks a proactive Floor Supervisor to manage daily operations during shifts at our establishment. You will lead staff, ensure operational efficiency, and deliver exceptional guest service while upholding safety standards.

Responsibilities include coordinating front and back of house, supervising staff, handling customer inquiries, and reporting shift activities. Flexibility for nights, weekends, and holidays is required.

Qualifikationen

• Supervisory experience in fast-paced food & beverage settings.
• Strong leadership and team-motivation abilities.
• Excellent customer service and communication skills.
• Knowledge of health & safety practices and regulations.

Aufgaben

• Operational Management: Oversee shift operations and coordinate front/back of house.
• Staff Supervision: Direct staff activities and manage performance and staffing levels.
• Customer Service: Resolve guest issues promptly and maintain high service standards.
• Compliance and Safety: Enforce sanitation and safety regulations and perform checks.
• Financial Oversight: Manage cash operations and prepare shift reports.

Kenntnisse

Supervisory experience

Leadership

Customer service

Health & safety

Flexible availability

Cash handling

POS systems

Stamina

Problem solving

Team player

Jobbeschreibung

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Competitive salary
• Dental insurance

Position Overview

We are seeking a proactive Floor Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service.

Key Responsibilities

• Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
• Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
• Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
• Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
• Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.

Qualifications

• Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
• Demonstrated leadership abilities with strong team motivation and management skills.
• Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
• Knowledge of health and safety practices and food service regulations.
• Flexible availability, able to work nights, weekends, and holidays as needed.
• Proficiency in cash handling and using Point of Sale (POS) systems.
• Physical stamina for a full shift of standing, walking, and lifting moderate weights.
• Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
• Positive attitude, capable of working well under pressure and with a diverse team.