Shift Supervisor

SSP America; Sarasota (FL); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Great pay

Free Parking

Immediate Hiring

Great Benefits

2 weeks PTO

Advancement Opportunities

Job summary

SSP America in Florida is seeking a Shift Supervisor to uphold SSP standards, deliver exceptional customer service, and coach a team of Food Travel Experts to meet operational goals.

The role emphasizes leading shifts, training new hires, and ensuring opening/closing procedures are completed while maintaining a positive guest experience.

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months of experience in the food & beverage industry.
• Full Service and/or Quick Service restaurant experience, preferred.
• Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
• Excellent written and verbal communication.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Run shifts according to SSP standards and operating procedures.
• Train new hires on operational standards and processes.
• Complete opening, on-going, and closing checklists as required.
• Provide support, coaching and direction to team to deliver business goals.
• Other duties as assigned.

Skills

Customer service

Communication

Leadership

Education

High School Diploma or equivalent

Job description

• Great pay $20.00-$21.00 per hour (Depending on Experience)
• Free Parking
• Immediate Hiring

• Great pay $20.00-$21.00 per hour (Depending on Experience)
• Great benefits!
• Free Parking
• 2 weeks PTO (Paid Time Off)
• Immediate Hiring
• Great Advancement Opportunities

We are food travel experts from SSP America. We are passionate about bringing cool, authentic restaurants to airports that represent a taste of place.

At SSP America, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.

Our Shift Supervisors Are Experts At a Few Things

• Having warm, friendly smiles
• Respecting our customers
• Leading a shift to ensure all operational standards are met or exceeded
• Providing support and coaching to our teams

Here are a few things you can expect as a Shift Supervisor at SSP America:

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned

Skills And Other Requirements

• High School Diploma or equivalent
• Minimum of 6 months of experience in the food & beverage industry
• Full Service and/or Quick Service restaurant experience, preferred
• Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
• Excellent written and verbal communication

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.