Shift Supervisor

Kinney Drugs; New York (NY); On-site; USD 23,419 - 25,485; Full time

Job summary

Kinney Drugs is seeking a Customer Experience Advocate in New York, NY who will provide supervisory leadership in the absence of store management. This role includes overseeing store crew, resolving customer service issues, and completing mandatory training programs. The ideal candidate has a high school diploma or GED, with a preference for an associate's degree and prior supervisory experience. Compensation ranges from $17.00 to $18.50 per hour, determined by relevant skills and experience.

Qualifications

• Ability to fulfill all duties listed for a Customer Experience Advocate.
• May carry out all opening and closing procedures in the absence of store management.
• May supervise store crew through assigning, directing, and following up on activities.

Responsibilities

• Responsible for providing supervisory leadership in the absence of store management.
• May represent management in resolving customer service issues.
• Responsible for completing all mandatory and regulatory training programs.

Skills

Customer service skills

Supervisory skills

Education

High School Diploma or GED

AS Degree or Higher

Job description

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis

Job Duties

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Education

• Minimum: High School Diploma (or currently enrolled) or GED
• Preferred: AS Degree or Higher

Experience

• Preferred: 2 or more years previous experience in related position

Special Conditions of Employment

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation

$17.00-18.50 per hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.