Shift Supervisor

Kinney Drugs; Village of North Syracuse (NY); On-site; USD 22,041 - 23,915; Full time

Job summary

A retail pharmacy chain in Village of North Syracuse is looking for a Customer Experience Advocate to provide supervisory leadership, fulfill store duties, and resolve customer service issues. The ideal candidate has a High School diploma or GED, with an Associate's degree preferred, and at least 2 years of experience in a similar position. Compensation ranges from $16.00-$17.36 per hour, depending on experience and education.

Qualifications

• High School Diploma or GED required, AS Degree preferred.
• 2+ years of experience in a related position preferred.

Responsibilities

• Provide supervisory leadership in the absence of store management.
• Supervise store's crew and perform opening/closing procedures.
• Resolve customer service issues and complete mandatory training.

Skills

Customer service skills

Supervisory skills

Ability to resolve issues

Education

High School Diploma or GED

AS Degree or Higher

Job description

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Job Duties

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Education

• Minimum: High School Diploma (or currently enrolled) or GED
• Preferred: AS Degree or Higher

Experience

• Preferred: 2 or more years previous experience in related position

Special Conditions of Employment

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation

$16.00-$17.36 per hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.