Shift Supervisor

Priority Dispatch Corp.; Cozy Corner (VT); On-site; USD 42,000 - 61,000; Full time

Job summary

Priority Dispatch Corp. is seeking a supervisory leader to provide guidance in the absence of store management. The role involves carrying out opening/closing tasks, supervising the crew, and resolving customer service issues to ensure smooth store operations.

The candidate should have a minimum High School Diploma (or GED) and 2+ years in a related role, with preferred AS Degree or higher. Training and compliance duties are also part of the job scope.

Qualifications

• Minimum: High School Diploma (or currently enrolled) or GED.
• Preferred: AS Degree or Higher.
• Experience: 2+ years in related position preferred.

Responsibilities

• Fulfills all duties listed for a Customer Experience Advocate.
• Carry out opening and closing procedures in the absence of store management.
• Supervise store crew by directing and following up of activities in the absence of store management.
• Represent management in resolving customer service issues.
• Complete all mandatory and regulatory training programs.
• Perform other duties as assigned.

Skills

Supervisory leadership

Customer experience

Opening/closing procedures

Team supervision

Regulatory training

Education

High School Diploma

AS Degree or Higher

Job description

Job Description: Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.Job Duties:Ability to fulfill all duties listed for a Customer Experience AdvocateMay carry out all opening and closing procedures in the absences of store managementMay supervise store’s crew through assigning, directing and following up of activities, in the absence of store managementMay represent management in resolving customer service issuesResponsible for completing all mandatory and regulatory training programsPerform other duties as assignedEducation:Minimum: High School Diploma (or currently enrolled) or GEDPreferred: AS Degree or HigherExperience:Preferred: 2 or more years previous experience in related position